return policy

We're confident you're going to love your new jewelry!

In the unlikely event your new Moss and Lava jewelry does not meet your expectations, you may return unworn items for a full refund within two weeks of receipt. After two weeks, you will receive a store credit.

 

Contact us via the contact form with your order number and the name of the item you wish to return. Items must be returned in their original packaging.

Please Note: Clearance and custom orders may not be returned. Items purchased at events or retail locations cannot be returned. Customer is responsible for shipping charges.

Please fill out the contact form if you are interested in carrying our line in your store or collaborating on a custom order.

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